Updated NodeLine and Easy Bundle Call and Feature Rates
Following changes made by our wholesaler, on Tuesday 15 December 2015, Internode will increase the 13/1300 rates and change the prices of selected voice feature rates for our landline phone services.
These changes apply to all of our standard landline services, both Residential and Business. In the interest of consistency, all grandfathered plans will also move to the new rate. None of our great per-minute or included call values will change.
What are the changes?
- 13/1300 calls will increase to 40 cents untimed (from 35 cents untimed).
- Selected voice feature rates will be changing to the rates below:
| Feature | New Rate |
|---|---|
| PSTN Line Hunt | $5.00 per month |
| Call Control | $3.00 per month |
| Remote Access | $0.00 per month |
| Call Return | $0.00 per use |
| Call Back Busy | $0.00 per use |
| Three Way Chat | $0.00 per use |
| Delayed Hotline | $3.00 per month |
| Abbreviated Dialling (1–60 numbers) | $3.00 per month |
| Abbreviated Dialling (9–40 numbers) | $0.00 per month |
| Abbreviated Dialling (9–60 numbers) | $0.00 per month |
Who do these changes apply to?
These changes apply to all current and grandfathered Home and Business landline services, including:
- NodeLine Home Phone
- NodeLine Business Value
- NodeLine Biz
- Easy Bundle Phone
- UltraBundle Phone
The changes don't apply to NodeMobile, or any of our VoIP services, including NodePhone, NodePhone Business Trunks, NodePhone MultiLine, or Fibre Phone.
This change will not affect existing free-call 13/1300 numbers (for example, mental health services). This will also not affect any plans with inclusions covering 13/1300 rates.
When will the changes take place?
The new rates will only be charged from Tuesday 15 December. All fees prior to this date will continue to be billed at the current rates.
More information
For more information, see our current NodeLine Home or NodeLine Business plans.
If you have any questions about the changes, or your phone plan, feel free to contact us online or call us on 1300 889 188 and we'll be happy to help.
