You can change your payment method online, without contacting Internode directly. To change this, visit My Internode.
Got a question about paying your account?
Visit our comprehensive Frequently Asked Questions page.
Make a Credit Card Payment Now
- Make an immediate online payment via credit card; or
- call us on 13 NODE (13 66 33).
Choose which billing system applies to you:
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Advice for our old billing system
Summary of Payment Methods
| Payment Method | Surcharge Applicable | Payment Time (time taken to be received by Internode) | Invoicing Interval |
|---|---|---|---|
|
* Quarterly accounts are not available to new customers - all new sign ups are monthly. |
|||
| MasterCard, MasterCard Debit, Visa, Visa Debit |
0.47% of value of transaction |
Immediate | Monthly or Quarterly* |
| Amex, Diners Club | 2.5% of value of transaction |
Immediate | Monthly or Quarterly* |
| Direct Credit | No Surcharge | Up to 4 business days | Monthly or Quarterly* |
| Direct Debit | No Surcharge | Up to 4 business days | Monthly or Quarterly* |
| BPay | No Surcharge | Up to 4 business days | Monthly or Quarterly* |
If you have chosen automatic Credit Card payments, you can avoid the card surcharge. Simply pay the full amount due by any other payment method before the credit card payment date. For more information on how to do this, see our page on Avoiding the Surcharge.
Suspended Accounts
Should your account be suspended due to non payment of bills, your Internet access will be restricted. During this restriction, you will only be able to access the Internode web site.
Your Internet access will be restored when you pay the outstanding overdue amount. This usually happens within two hours of Internode receiving your payment.
Please take note of the Payment Times in the table above. If your payment method is not Immediate, your account will remain suspended until Internode receives your funds.
The fastest way to restore service to a suspended account is to:
- Make an immediate online payment via credit card; or
- use our 24x7 pay by phone service by calling 1300 553 233; or
- call us on 13 NODE (13 66 33).
Advice for our new billing system
Summary of Payment Methods
| Payment Method | Surcharge Applicable | Payment Time (time taken to be received by Internode) | Invoicing Interval |
|---|---|---|---|
| MasterCard, MasterCard Debit, Visa, Visa Debit |
0.32% of value of transaction |
Immediate | Monthly |
| Amex | 3.02% of value of transaction |
Immediate | Monthly |
| Direct Debit | No Surcharge | Up to 4 business days | Monthly |
| BPay | No Surcharge | Up to 4 business days | Monthly |
If you have chosen automatic Credit Card payments, you can avoid the card surcharge. Simply pay the full amount due by any other payment method before the credit card payment date. For more information on how to do this, see our page on Avoiding the Surcharge.
Suspended Accounts
Should your account be suspended due to non payment of bills, your Internet access will be restricted. During this restriction, you will only be able to access the Internode web site.
Your Internet access will be restored when you pay the outstanding overdue amount. This usually happens within two hours of Internode receiving your payment.
Please take note of the Payment Times in the table above. If your payment method is not Immediate, your account will remain suspended until Internode receives your funds.
The fastest way to restore service to a suspended account is to:
- Make an immediate online payment via credit card; or
- call us on 13 NODE (13 66 33).
