Internode :: Support :: Historical Product Info :: Plan Changes :: Older Changes

March 2016 NodeMobile and NodeMobile Business Plan Changes

On Wednesday 9 March 2016, Internode released a revised set of NodeMobile and NodeMobile Business plans. These plans are available now, for both new and existing customers. Highlights include:

All previous NodeMobile and Business Mobile plans have been grandfathered.
A completely revised set of NodeMobile and Business Mobile plans have been released.
The revised NodeMobile plans offer more Included Data, and greater Included Call and Message Value inclusions.
Included International Call Value is now available on the two top tier NodeMobile and Business Mobile plans.
The setup cost dropped to $10, which also includes delivery anywhere in Australia.
The billing cycle on new plans changes to calendar monthly. If you change plan and your current billing period ends in the middle of the month, your monthly charge and included value will be pro-rated to align with the end of the calendar month.

The grandfathered NodeMobile Starter 15, NodeMobile Value 30, NodeMobile Premium 45, Business Mobile 15, Business Mobile 29, Business Mobile 49, and Business Mobile 59 plans are no longer available for new sign ups. Existing customers may remain on these plans if they wish, or may change plan online any time to take advantage of the new deals.

The New NodeMobile Plans

NodeMobile
Starter

NodeMobile
Value

NodeMobile
Premium

NodeMobile
Platinum

^† The Total Minimum Cost represents 1 month of NodeMobile plus SIM costs and shipping costs. Call charges and any excess data charges are additional.

^‡ International Calls are initially barred as a part of our spend management and security process. Please call us on 1300 304 718 to enable international calls and set your maximum spend limit.

Monthly Price

$19.99 per month Min Cost: $29.99 ^† 1.0 cents per MB

$29.99 per month Min Cost: $39.99 ^† 1.5 cents per MB

$39.99 per month Min Cost: $49.99 ^† 6.0 cents per MB

$49.99 per month Min Cost: $59.99 ^† 6.0 cents per MB

Included Data

2 GB

7 GB

9 GB

Included Standard
Call and Message Value

$400

All Included

Calls to Standard National,
Australian Mobile, and
13/1300 numbers;
Voicemail retrieval

90c per minute
+ 35c flagfall(from included
call and message value)

All Included

SMS/Text Messages
within Australia

25c per SMS(from included
call and message value)

All Included

International
SMS/Text Messages

35c per SMS(from included
call and message value)

All Included

Included International
Call Value

N/A

$300 ^‡

Excess data

$10 per GB
(in blocks of 1 GB)

The Previous NodeMobile Plans

	NodeMobile Starter 15	NodeMobile Value 30	NodeMobile Premium 45
^† View Critical Information Summary for these plans. ^† The Total Minimum Cost represents 1 month of NodeMobile plus SIM costs ($15) and shipping costs ($5). Call charges and any excess data charges are additional. ^‡ If your NodeMobile service is bundled on the same account with an Internode broadband service (for example, ADSL2+, Fibre to the Premises, NBN), you'll receive double the monthly included data. If you cancel your broadband, the double data quota benefit will be removed from your service.
Monthly Price	$15 per month Min Cost: $35.00 ^† 7.5 cents per MB	$30 per month Min Cost: $50.00 ^† 3.0 cents per MB	$45 per month Min Cost: $65.00 ^† 2.3 cents per MB
Standard Included Data	200 MB	1 GB	2 GB
Bonus Included Data When bundled with broadband	+ 200 MB (400 MB total ^‡)	+ 1 GB (2 GB total ^‡)	+ 2 GB (4 GB total ^‡)
Included Standard Calls & Texts	$200	$500	All Included
Calls to other NodeMobiles	90c per minute + 35c flagfall(From included calls & texts)	All Included	All Included
SMS/Texts within Australia	25c per SMS(From included calls & texts)	All Included	All Included
Calls to Standard National and Aust. Mobile numbers	90c per minute + 35c flagfall(From included calls & texts)	90c per minute + 35c flagfall(From included calls & texts)	All Included
Calls to 13 and 1300 numbers	90c per minute + 35c flagfall(From included calls & texts)	90c per minute + 35c flagfall(From included calls & texts)	All Included
Voicemail Retrieval	90c per minute + 35c flagfall(From included calls & texts)	90c per minute + 35c flagfall(From included calls & texts)	All Included
MMS within Australia	50c per MMS(From included calls & texts)	50c per MMS(From included calls & texts)	All Included

If you were on NodeMobile Starter 15…

Customers on the previous NodeMobile Starter 15 plan will have their plan grandfathered on the day of the plan release.

There is no change to your monthly inclusions, data, rental, roll-over date, customer contract, or any of the terms and conditions.
Existing NodeMobile Starter 15 customers do not need to take any action, but if you would like to change to a current plan, you can do so via the online plan change tool.

If you were on NodeMobile Value 30…

Customers on the previous NodeMobile Value 30 plan will have their plan grandfathered on the day of the plan release.

There is no change to your monthly inclusions, data, rental, roll-over date, customer contract, or any of the terms and conditions.
Existing NodeMobile Value 30 customers do not need to take any action, but if you would like to change to a current plan, you can do so via the online plan change tool.

If you were on NodeMobile Premium 45…

Customers on the previous NodeMobile Premium 45 plan will have their plan grandfathered on the day of the plan release.

There is no change to your monthly inclusions, data, rental, roll-over date, customer contract, or any of the terms and conditions.
Existing NodeMobile Premium 45 customers do not need to take any action, but if you would like to change to a current plan, you can do so via the online plan change tool.

The New NodeMobile Business Plans

NodeMobile
Business
Starter

NodeMobile
Business
Value

NodeMobile
Business
Premium

NodeMobile
Business
Platinum

^† The Total Minimum Cost represents 1 month of NodeMobile plus SIM costs and shipping costs. Call charges and any excess data charges are additional.

^‡ International Calls are initially barred as a part of our spend management and security process. Please call us on 1300 304 718 to enable international calls and set your maximum spend limit.

Monthly Price

$19.99 per month Min Cost: $29.99 ^† 1.0 cents per MB

$29.99 per month Min Cost: $39.99 ^† 1.5 cents per MB

$39.99 per month Min Cost: $49.99 ^† 6.0 cents per MB

$49.99 per month Min Cost: $59.99 ^† 6.0 cents per MB

Included Data

2 GB

7 GB

9 GB

Included Standard
Call and Message Value

$400

All Included

Calls to Standard National,
Australian Mobile, and
13/1300 numbers;
Voicemail retrieval

90c per minute
+ 35c flagfall(from included
call and message value)

All Included

SMS/Text Messages
within Australia

25c per SMS(from included
call and message value)

All Included

International
SMS/Text Messages

35c per SMS(from included
call and message value)

All Included

Included International
Call Value

N/A

$300 ^‡

Excess data

$10 per GB
(in blocks of 1 GB)

The Previous NodeMobile Business Plans

	Business Mobile 15	Business Mobile 29	Business Mobile 49	Business Mobile 59
^† View Critical Information Summary for these plans. ^† The Total Minimum Cost represents 1 month of NodeMobile plus SIM costs ($15) and shipping costs ($5). Call charges and any excess data charges are additional.
Monthly Price	$14.95per month Min Cost: $34.95 ^† 7.5 cents per MB	$29.00per month Min Cost: $49.00 ^† 2.9 cents per MB	$49.00per month Min Cost: $69.00 ^† 2.0 cents per MB	$59.00per month Min Cost: $79.00 ^† 1.2 cents per MB
Standard Included Data	200 MB	1 GB	2.5 GB	5 GB
Call Value	$200	$650	All Included	All Included
Calls to Standard National and Aust. Mobile numbers	90c per minute + 35c flagfall(From Call Value)	90c per minute + 35c flagfall(From Call Value)	All Included	All Included
SMS/Texts within Australia	25c per SMS(From Call Value)	All Included	All Included	All Included
Calls to 13 and 1300 numbers	90c per minute + 35c flagfall(From Call Value)	90c per minute + 35c flagfall(From Call Value)	All Included	All Included
Voicemail Retrieval	90c per minute + 35c flagfall(From Call Value)	90c per minute + 35c flagfall(From Call Value)	All Included	All Included

If you were on Business Mobile 15…

Customers on the previous Business Mobile 15 plan will have their plan grandfathered on the day of the plan release.

There is no change to your monthly inclusions, data, rental, roll-over date, customer contract, or any of the terms and conditions.
Existing Business Mobile 15 customers do not need to take any action, but if you would like to change to a current plan, you can do so via the online plan change tool.

If you were on Business Mobile 29…

Customers on the previous Business Mobile 29 plan will have their plan grandfathered on the day of the plan release.

There is no change to your monthly inclusions, data, rental, roll-over date, customer contract, or any of the terms and conditions.
Existing Business Mobile 29 customers do not need to take any action, but if you would like to change to a current plan, you can do so via the online plan change tool.

If you were on Business Mobile 49…

Customers on the previous Business Mobile 49 plan will have their plan grandfathered on the day of the plan release.

There is no change to your monthly inclusions, data, rental, roll-over date, customer contract, or any of the terms and conditions.
Existing Business Mobile 49 customers do not need to take any action, but if you would like to change to a current plan, you can do so via the online plan change tool.

If you were on Business Mobile 59…

Customers on the previous Business Mobile 59 plan will have their plan grandfathered on the day of the plan release.

There is no change to your monthly inclusions, data, rental, roll-over date, customer contract, or any of the terms and conditions.
Existing Business Mobile 59 customers do not need to take any action, but if you would like to change to a current plan, you can do so via the online plan change tool.

Call and Messaging Charges

Standardised Cost Information

Call or Message Type	Old NodeMobile Plans	New NodeMobile Plans
2 Minute Standard National Mobile Call	A 2 minute national mobile call will cost $2.15.
Standard National Mobile SMS	A standard national mobile SMS will cost $0.25.
One Megabyte of Data within Australia	Any excess data above your monthly inclusion will cost $0.05 per Megabyte (MB) or part thereof.	Any excess data above your monthly inclusion will automatically be charged at $10 per gigabyte (GB) or part thereof.

Call Charges for Previous NodeMobile Plans

All calls are charged in per 60 seconds increments (or part thereof).

These call rates were available for NodeMobile plans from 2 December 2014 to 9 March 2016.

Voice Call Charges

Destination	Flagfall	Rate per Minute	Eligible for Included Value?
All calls are charged in 60 second increments (or part thereof).
Calls to Standard National Numbers (02, 03, 07 and 08)	$0.35	$0.90 per minute
Calls to Australian Mobiles and other NodeMobiles (04)	$0.35	$0.90 per minute
Calls to Australian Special Numbers (13 and 1300)	$0.35	$0.90 per minute
Calls to Australian 1800 Numbers	no charge	no charge
Calls to International and Satellite Services	$0.35	view rates	No
Other Call Types	view rates for other call types		Varies

Data and Messaging Charges

Type	Rate	Eligible for Included Value?
All data usage is counted as the total of uploads plus downloads, with a minimum increment of 1 kilobyte (1 kB).
Excess Data (beyond monthly plan inclusion)	$0.05 per megabyte (MB)	No
SMS (Text) Messages to Australian Mobiles (04)	$0.25 per SMS
SMS (Text) Messages to International Mobiles	$0.35 per SMS	(except Premium 45 and Platinum 60 plans)
MMS (Multimedia) Messages to Australian Mobiles (04)	$0.50 per MMS
MMS (Multimedia) Messages to International Mobiles	$0.75 per MMS	(except Premium 45 and Platinum 60 plans)

Video Call Charges

Type	Flagfall	Rate per Minute	Eligible for Included Value?
Video Calls to Australian Mobiles (04)	$0.35	$1.00 per minute
Video Calls to International Mobiles	$0.35	$1.50 per minute	No

Charges for Other Call Types

Type	Flagfall	Rate per Minute	Eligible for Included Value?
Any transaction types not listed above are charged at the standard Optus Retail rate.
International Roaming	view rates		No
NodeMobile Voicemail Deposit	no charge	no charge	n/a
NodeMobile Voicemail Retrieval (321)	$0.35	$0.90 per minute
National Directory Assistance (1223)	$0.50	untimed	No
International Directory Assistance (1225)	$0.35	$0.90 per minute	No
124 YES Call Connection	$1.50	$0.90 per minute	No
Australian Emergency Services (000 and 112)	no charge	no charge	n/a
Lifeline and Kids Helpline (13 1114 and 1800 551 800)	no charge	no charge	n/a
Premium Voice Calls (190)	The Premium Voice Provider's advertised rate + 30 cents per minute surcharge		No
Premium SMS and Content	The Premium SMS and Content Provider's advertised rate		No

Call Forwarding

You will be charged the applicable call rate for the call forwarded from your NodeMobile service, as per the following table:

Type	Flagfall	Rate per Minute	Eligible for Included Value?
Calls Forwarded to Australian Mobiles (04)	$0.35	$0.90 per minute
Calls Forwarded to Australian Fixed Lines (02, 03, 07 and 08)	$0.35	$0.90 per minute
Calls Forwarded to International and Satellite Services	$0.35	view rates	No

Included Call Value for Previous NodeMobile Plans

Included Calls and Text

NodeMobile plans have a defined monthly inclusion of Standard Calls & Text. This provides a monthly amount of:

Voice calls to Standard National Numbers (02, 03, 07, 08) and voice calls to Australian Mobiles (04)
Calls to retrieve messages from voicemail - and there's no charge for call diversions to voicemail
Voice calls to Australian 1300 and 13 services
Voice calls to Australian 1800 numbers (no charge)

SMS and MMS messages to International Mobiles (except on the Premium 45 and Platinum 60 plans)
Call diversion to Standard National and Australian Mobile numbers (02, 03, 04, 07, 08)
SMS and MMS messages to Australian Mobiles
Video calls to Australian Mobiles

The NodeMobile Value 30 and Premium 45 plans also include calls to other NodeMobile phone services. This included value applies to voice calls from your NodeMobile to other NodeMobile phone services - ideal for friends and family.

Not covered by included call value

The Standard Calls & Text inclusion does not include:

International Voice Calls, including calls to fixed lines or GSM mobiles that switch, divert, or re-route overseas
International Video and International Video Calling
124 YES (937)
Content Packs (unless specified in promotions)
TrueLocal usage and Directory Assistance
VoIP services and usage

International Diversions
International Roaming
Optus Zoo Browsing and Optus Zoo Downloads
Mobile Internet usage
Premium Calls/SMS/MMS
SurePage (no longer available from November 2015)
19XX services

If you exceed the included cap value in any one billing period, standard rates for your plan will apply.